Does Dolittle answer my phone?

Not today. Your calls ring you as normal. When one goes unanswered, Dolittle texts the caller back by SMS or WhatsApp and carries on the conversation. A voice agent that can pick up is coming soon; email us to join the waitlist.

Is Dolittle right for my kind of business?

If customers phone you and a missed call can mean a lost booking, yes. Salons, clinics, law firms, estate agents, garages, home services and restaurants all fit. We set it up around your services, hours and booking link.

Will my customers feel like they're talking to a robot?

We set it up with your business's name, tone and the words your customers use. The aim is a useful conversation, not pretending to be a person.

Do I have to change my business number?

Usually not. You keep your number. We look at your phone setup and connect missed calls without changing how answered calls work.

What happens if someone asks something unusual?

Dolittle stays inside the limits you set. If a request is outside them, it tells the caller someone will follow up, and hands it to your team.

Which countries does it work in?

Texting rules differ by country. In the US, business texting needs a carrier registration that can take one to four weeks, and WhatsApp is an option in many places. We check what works for your number before the pilot starts.

heyUnc is the assistant in your client workspace. Ask it about your leads, bookings and recent activity, and it answers from what Dolittle has recorded for your business.

How fast can we go live?

It depends on your phone setup, calendar and rules. We test the whole path, from missed call to booked time, before any real customer sees it.

Is there a long-term contract?

No. Plans are month-to-month and you can cancel anytime. The free 14-day pilot lets you see it working before you pay.

NewDolittle Voice is coming very soon

Dolittle by LiliOtter

Every missed call gets a text back.

With a customer, on a job or closed for the night? Dolittle texts every missed caller back in your name, asks what they need and lines up the booking.

Already a client? Open your client portal

01The reply

It replies before they call someone else.

Most callers won't leave a voicemail; they ring the next number on the list. Dolittle texts them back in your business's name, by SMS or WhatsApp, and keeps the conversation going.

02The questions

It asks what your team would ask.

What they need, how soon and who they are: the details your team wants before calling back. Anything unusual goes to a person instead of a guess.

03The booking

It lines up the appointment.

Dolittle notes the time that suits the caller, or shares your own booking link. Reminders go out on the schedule you set.

04The brief

You get the brief, not a voicemail.

Every lead lands in your client workspace with the answers, the details and the time. Ask heyUnc what came in today.

One missed call, handled start to finish.

Free 14-day pilotNo setup feeCancel anytime

Setup

Live in four steps. We do the setup.

There is no setup fee. We set Dolittle up for your business and test it with you before a real customer ever gets a text.

01
You
Send the pilot form
Tell us what your business does, where you are and roughly how many calls you miss. We reply by email.
02
Us
We check your number
Texting rules differ by country. We confirm what works for your line, by SMS or WhatsApp, before anything goes live.
03
Us, with you
We set it up and test it
Your business name, services, hours and booking link. We run the whole path, from missed call to booked time.
04
Live
Your pilot starts
For 14 days, missed callers get a text back on your own line, and every lead lands in your client workspace.

Limits

What Dolittle won't do.

A robot on your phone line should be easy to trust. So here is exactly where it stops.

It doesn't answer your phone.Your calls still ring you first. Dolittle only steps in by text after a call goes unanswered.
It doesn't guess.If a caller asks something outside what you've set up, it hands the conversation to a person.
It doesn't quote prices or give expert advice.It gathers the details. Your team decides what's needed and what it costs.
It stops when someone says stop.Reply STOP and that number is never texted again.
It doesn't promise you revenue.It makes sure missed callers hear back quickly. Winning the customer is still your team's work.

heyUnc

Meet heyUnc, your assistant.

heyUnc lives in your client workspace. Ask it what came in, what's booked and who needs a call back, and it answers from your own records.

LeadsWho got in touch and what they need.

BookingsWhat's on the calendar and what is still waiting.

Your knowledgeAnswers from the facts you save about your business.

Safety checksWhat was sent, what was held back, and what needs you.

heyUnc · Willow Hair StudioExample

YouWho needs a call back?

heyUncOne caller would like to talk through a colour correction before booking. They're under Act now.

YouWhat's booked for Friday?

heyUncOne new client at 17:30, a cut and colour. It's their first visit.

Try asking

Coming very soon

Meet Dolittle Voice. It picks up when you can't.

Today Dolittle texts back every missed caller by SMS and WhatsApp. Next, it answers the phone: a calm, natural voice that greets callers in your business's name, answers from what you've taught it and books the appointment.

Answers in your nameEvery caller hears your business, not a voicemail beep.
Knows your businessIt answers from the facts you save, and never guesses.
Books the appointmentIt finds a time that suits the caller and notes it for you.
Hands over to youAnything unusual goes to a person, with a short summary.

Waitlist members hear first.

Who it's for

Every business misses calls.

You're with a client, on a job or closing up for the night. If a missed call can mean a missed customer, Dolittle is built for you. If your phone is your front door, it keeps that door open.

Salons & spasHome servicesClinics & practicesLaw firmsReal estateAuto repairRestaurants & cateringProperty managementFitness studiosVets & pet careCleaning servicesMoversEvent venuesTutors & schoolsInsurance agentsPhotographers

Don't see your business? If customers call you, Dolittle can text them back. Ask us how it would work for you.

Pricing

Simple pricing. Start free.

14 days freeA real pilot on your own phone line.

No setup feeWe set it up and test it with you.

Cancel anytimeMonth-to-month, no long contract.

Try it first

14-day pilot

A real setup on your phone line, so you can watch it work before you pay.

$0for 14 days

Dolittle set up for your business
Missed-call texts by SMS or WhatsApp
Your services, hours and booking link
Guided setup with us

Most businesses

Pro

Missed-call text back that keeps running, looked after by us.

$399a month

Everything in the pilot
Back-and-forth conversations with each caller
Bookings and reminders in your client workspace
heyUnc, your workspace assistant
We look after it for you

Bigger teams

Enterprise

For several locations, phone numbers or custom steps.

$899+a month

Several numbers and locations
SMS and WhatsApp on every line
Custom workflows for your tools
A person dedicated to your setup
Voice agent (coming soon)

Talk to us